Privacy Policy
ARC LLC – ABA Therapy ServicesEffective Date: October 14, 2024This notice describes how medical information about you or your child may be used and disclosed and how you can get access to this information. Please review it carefully.
Our ResponsibilitiesARC LLC is committed to maintaining the privacy of your Protected Health Information (PHI). Under the Health Insurance Portability and Accountability Act (HIPAA), we are required to: • Maintain the privacy of PHI • Provide this Notice of our legal duties and privacy practices • Notify you if a breach of unsecured PHI occurs • Follow the terms of this Notice currently in effect
How We May Use and Disclose Your PHIWe may use or disclose your PHI without your written authorization for the following purposes:1. TreatmentWe may use and disclose PHI to provide, coordinate, or manage your care. For example, we may share information with your child’s physician or school personnel, as necessary.2. PaymentWe may use and disclose PHI to bill and collect payment for services provided. This includes sharing information with your health insurance company for authorization or reimbursement.3. Healthcare OperationsWe may use PHI for quality assurance, staff training, internal audits, and other administrative functions that support our ability to provide care.
Other Permitted or Required Uses and DisclosuresWe may also disclose your PHI in certain circumstances without your authorization, including: • When required by law • For public health activities • For health oversight (e.g., audits, inspections) • To avoid a serious threat to health or safety • For research (under strict oversight) • In response to a court order or legal proceeding • To law enforcement, if required
Uses and Disclosures Requiring Your Written AuthorizationAny other use or disclosure of your PHI not covered by this Notice will be made only with your written authorization. This includes: • Marketing purposes • Sale of your PHI • Most sharing of psychotherapy notesYou may revoke your authorization at any time in writing, except where we have already acted in reliance on it.
Your Rights Regarding Your PHIYou have the right to: • Access your PHIRequest to inspect or obtain a copy of your or your child’s PHI. • Request amendmentsAsk us to correct or amend your health information if you believe it is incorrect or incomplete. • Request restrictionsAsk us not to use or disclose certain information. We are not required to agree, but we will comply if feasible. • Request confidential communicationsAsk us to communicate with you in a specific way (e.g., at work, by mail). • Receive an accounting of disclosuresRequest a list of certain disclosures of your PHI made in the past six years. • Receive a paper copy of this NoticeEven if you have received it electronically, you may request a paper copy.
ComplaintsIf you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS).We will not retaliate against you for filing a complaint.To file a complaint with ARC LLC:Phone: 605-773-5990Email: DHSInfor@state.sd.usAddress: South Dakota Department of Human Services (DHS)3800 E. Hwy 34 – Hillsview Plazac/o 500 East Capitol AvenuePierre, SD 57501
Changes to This Notice:We reserve the right to change this Notice at any time. Any changes will apply to PHI we already have, as well as new information. Updated Notices will be posted on our website and available in our office.
Contact UsIf you have any questions about this Notice or your rights, please contact:Privacy Officer – ARC LLCEmail: arc.abatherapy@gmail.comPhone: 605-607-6557
Our ResponsibilitiesARC LLC is committed to maintaining the privacy of your Protected Health Information (PHI). Under the Health Insurance Portability and Accountability Act (HIPAA), we are required to: • Maintain the privacy of PHI • Provide this Notice of our legal duties and privacy practices • Notify you if a breach of unsecured PHI occurs • Follow the terms of this Notice currently in effect
How We May Use and Disclose Your PHIWe may use or disclose your PHI without your written authorization for the following purposes:1. TreatmentWe may use and disclose PHI to provide, coordinate, or manage your care. For example, we may share information with your child’s physician or school personnel, as necessary.2. PaymentWe may use and disclose PHI to bill and collect payment for services provided. This includes sharing information with your health insurance company for authorization or reimbursement.3. Healthcare OperationsWe may use PHI for quality assurance, staff training, internal audits, and other administrative functions that support our ability to provide care.
Other Permitted or Required Uses and DisclosuresWe may also disclose your PHI in certain circumstances without your authorization, including: • When required by law • For public health activities • For health oversight (e.g., audits, inspections) • To avoid a serious threat to health or safety • For research (under strict oversight) • In response to a court order or legal proceeding • To law enforcement, if required
Uses and Disclosures Requiring Your Written AuthorizationAny other use or disclosure of your PHI not covered by this Notice will be made only with your written authorization. This includes: • Marketing purposes • Sale of your PHI • Most sharing of psychotherapy notesYou may revoke your authorization at any time in writing, except where we have already acted in reliance on it.
Your Rights Regarding Your PHIYou have the right to: • Access your PHIRequest to inspect or obtain a copy of your or your child’s PHI. • Request amendmentsAsk us to correct or amend your health information if you believe it is incorrect or incomplete. • Request restrictionsAsk us not to use or disclose certain information. We are not required to agree, but we will comply if feasible. • Request confidential communicationsAsk us to communicate with you in a specific way (e.g., at work, by mail). • Receive an accounting of disclosuresRequest a list of certain disclosures of your PHI made in the past six years. • Receive a paper copy of this NoticeEven if you have received it electronically, you may request a paper copy.
ComplaintsIf you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS).We will not retaliate against you for filing a complaint.To file a complaint with ARC LLC:Phone: 605-773-5990Email: DHSInfor@state.sd.usAddress: South Dakota Department of Human Services (DHS)3800 E. Hwy 34 – Hillsview Plazac/o 500 East Capitol AvenuePierre, SD 57501
Changes to This Notice:We reserve the right to change this Notice at any time. Any changes will apply to PHI we already have, as well as new information. Updated Notices will be posted on our website and available in our office.
Contact UsIf you have any questions about this Notice or your rights, please contact:Privacy Officer – ARC LLCEmail: arc.abatherapy@gmail.comPhone: 605-607-6557
SMS Privacy Policy
ARC LLC values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties. Collection and Use of SMS Data
When you communicate with ARC LLC via SMS, we may collect information such as:
Your phone number
The content of your messages
Responding to your inquiries
Providing customer support
This information is used solely for the following purposes: We will not use your SMS data for any other purpose without your written consent. Protection of SMS Data
ARC LLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications. Disclosure of SMS Data ARC LLC does not disclose SMS contact or content data to third parties unless:
Required by law
Necessary to protect the rights, property, or safety of ARC LLC, its users, or others
Your Rights User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at ARC LLC.
Retention policy
Indicate how long data is stored and the criteria for its deletion. Changes to this SMS Privacy Policy ARC LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at ARC LLC email or phone number of the organization.
Terms and Conditions
By opting in to receive SMS messages, you agree to the following: 1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services. 2. Types of SMS Communications
By opting in, you may receive SMS messages related to: scheduling appointments, cancellation of appointments, and general clinic notifications 3. Message Frequency
As Needed Message frequency may vary depending on the type of communication. For example, you may receive up to 15 messages per week related to appointments, etc. 4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages. 5. Opt-In Methods
You are automatically opted in to receive SMS messages from ARC LLC. 6. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at admin@arcabatherapy.com. 7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at admin@arcabatherapy.com. 8. Additional Options
If you do not wish to receive SMS messages, you can choose not to consent to SMS during intake. 9. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy https://arcabatherapy.com/privacy-policy-page page.
Message frequency may vary depending on service.
When you communicate with ARC LLC via SMS, we may collect information such as:
Your phone number
The content of your messages
Responding to your inquiries
Providing customer support
This information is used solely for the following purposes: We will not use your SMS data for any other purpose without your written consent. Protection of SMS Data
ARC LLC employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications. Disclosure of SMS Data ARC LLC does not disclose SMS contact or content data to third parties unless:
Required by law
Necessary to protect the rights, property, or safety of ARC LLC, its users, or others
Your Rights User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at ARC LLC.
Retention policy
Indicate how long data is stored and the criteria for its deletion. Changes to this SMS Privacy Policy ARC LLC reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us at ARC LLC email or phone number of the organization.
Terms and Conditions
By opting in to receive SMS messages, you agree to the following: 1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services. 2. Types of SMS Communications
By opting in, you may receive SMS messages related to: scheduling appointments, cancellation of appointments, and general clinic notifications 3. Message Frequency
As Needed Message frequency may vary depending on the type of communication. For example, you may receive up to 15 messages per week related to appointments, etc. 4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages. 5. Opt-In Methods
You are automatically opted in to receive SMS messages from ARC LLC. 6. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at admin@arcabatherapy.com. 7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at admin@arcabatherapy.com. 8. Additional Options
If you do not wish to receive SMS messages, you can choose not to consent to SMS during intake. 9. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy https://arcabatherapy.com/privacy-policy-page page.
Message frequency may vary depending on service.